Privacy Policy

1. Introduction

Quiet Corner Transport LLC (“QC Transport,” “we,” “our,” or “us”) operates QC Transport LLC and is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website QCTransport.net, use our services, or communicate with us via phone, email, SMS, or other channels.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Phone number
Email address
Pickup and drop-off addresses
Appointment details
Insurance or broker-related information (when applicable)

b. Automatically Collected Information

IP address
Browser type
Device information
Pages visited and usage data

c. Communication Data

SMS/text message interactions
Email correspondence
Call logs (when contacting dispatch)

3. How We Use Your Information

We use your information to:

Schedule and manage transportation services
Communicate ride confirmations, updates, and reminders
Provide customer support
Improve our website and services
Comply with legal and regulatory requirements

4. SMS Communications & Consent

By providing your phone number, you consent to receive SMS messages from QC Transport related to:

Ride confirmations and updates
Scheduling notifications
Customer service communications

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

5. Sharing of Information

We do not sell your personal information.

We may share information with:

Transportation brokers (e.g., MTM, ModivCare, etc.)
Healthcare facilities (as needed for your ride)
Service providers that help operate our business
Government or regulatory agencies when required

Important:
SMS opt-in data and consent will not be shared with third parties for marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where applicable)

To make a request, contact us using the information below.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, and regulatory obligations

9. Third-Party Services

Our website or services may interact with third-party platforms (e.g., scheduling systems, mapping services, or brokers). These third parties have their own privacy policies, and we are not responsible for their practices.

10. Children’s Privacy

Our services are not directed toward individuals under 13. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact:

Quiet Corner Transport LLC
Website: QCTransport.net
Email: info@qctransport.net
Phone: 959-444-3287

13. Accessibility

If you need this Privacy Policy in an alternative format, please contact us and we will provide it upon request.

SMS/Text Messaging Policy

1. Overview

Quiet Corner Transport LLC (“QC Transport,” “we,” “our,” or “us”) offers SMS/text messaging services to provide customers, partners, and clients with important updates related to transportation services.

By opting into our SMS program, you agree to receive text messages from QC Transport in accordance with this policy.

2. Types of Messages You May Receive

By opting in, you may receive messages including:

Ride confirmations and scheduling updates
Driver arrival notifications
Service changes or delays
Follow-ups related to transportation services
Customer support communications
Occasional operational or service-related announcements

We do NOT send promotional/marketing messages unless explicitly consented to separately.

3. Message Frequency

Message frequency will vary depending on your interaction with our services.

Typical volume:

1–3 messages per scheduled ride or service interaction

4. Opt-In Consent

You may opt in to receive SMS messages from QC Transport through:

Website forms (e.g., ride request forms)
Verbal consent during scheduling
Written agreements or intake forms
Other explicit consent methods

Consent is not a condition of purchase.

We maintain records of all opt-in consent in compliance with applicable regulations.

5. Opt-Out Instructions

You can opt out at any time.

To stop receiving messages, reply:

STOP

After you send STOP:

You will receive a confirmation message
You will no longer receive SMS messages from us

For assistance, reply:

HELP

or contact us directly at: 959-444-3287 or info@qctransport.net

6. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

QC Transport is not responsible for any charges incurred from your mobile provider.

7. Data Privacy & Security

We respect your privacy and protect your information.

Your phone number and personal data will only be used for service-related communication
We do not sell or share your personal information with third parties for marketing purposes
Data is stored securely and access is limited to authorized personnel only

For more information, please review our Privacy Policy:
8. Supported Carriers

SMS services are supported by most major U.S. carriers, including but not limited to:

AT&T
Verizon Wireless
T-Mobile

Carrier participation may vary, and QC Transport is not responsible for delayed or undelivered messages.

9. Eligibility

By opting in, you confirm that:

You are the authorized user of the mobile number provided
You are at least 18 years old or have permission from a parent/guardian

10. Compliance with Laws & Regulations

QC Transport complies with all applicable texting and communications laws and guidelines, including:

Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act (where applicable)
CTIA Messaging Principles and Best Practices
A2P 10DLC registration requirements

11. Service Limitations

We do not guarantee:

Immediate message delivery
Continuous or uninterrupted SMS service

SMS delivery is subject to carrier network availability.

12. Changes to This Policy

QC Transport may update this SMS Policy at any time.

Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this policy or our messaging practices, contact:

Quiet Corner Transport LLC
959-444-3287

info@qctransport.net

qctransport.net